Conditions of sale

1. General 
These conditions are applicable to all transactions made with the customer. These conditions will also be valid and fully applicable, although, being aware of the existence of other general conditions of the customer C. & G. CARANDINI, SA (hereinafter CARANDINI) accept without reservation the commercial relationship with it. Carandini only recognizes the customer's alternative conditions that have been expressly accepted in writing by Carandini. 

2. Prices 
The prices indicated in the current rate cancel all previous ones and can be modified without previous notice. The purchaser will be responsible for any taxes and fees (eg ECORAEE) on the operation object of our invoices.  

3. Offers  
The validity of our offers and budgets is one month. The deadlines for delivery of this offer are indicative, to confirm upon receipt of the order.  

4. Shipping and insurance  
The goods always travel at the buyer's risk, even if the shipment is made freight prepaid. Before taking charge of the expedition, the buyer must ensure that the packages are in perfect condition. In case of detecting any breakdown, shrinkage or breakage, it must demand its opening in the presence of an Agent of the Transportation Company or of the Insurance Company in its case.  

5. Delivery deadlines  
The delivery terms are approximate, and begin to count from the date of acceptance of the order by Carandini.  
Urgent orders are always delivered to freight collect. 
Delays in delivery will not entitle the buyer to compensation, suspension of payment or total or partial cancellation of the order of the material.  

6. Cancellation of Orders  
Once an order has been received at the Carandini offices, any total or partial cancellation of the order will only be accepted during the 48 hours following entry into our system.  

7. Claims and returns  
The buyer has the obligation to check the goods upon delivery and to conform the delivery note of the carrier with the company's stamp and the date. If there is no stamp, you must indicate the name and ID number of the person who delivered the material and the date. Any anomaly or non-conformity detected in the delivery of the goods must be indicated on the Carrier's delivery note. Any anomaly detected later must be communicated in a reliable manner within a period of no less than 8 calendar days from delivery to the Carandini’s Customer Service Department.

Refunds will only be accepted for products that have been expressly authorized in writing by   Carandini. For what   Carandini   accept said return verify that the material:  
1. Figure in the current product offer.  
2. It is in perfect condition  
3. The packaging, the label and the seal are the originals.  
4. The sale of the product to be returned must have occurred within 3 months prior to the date of request for the return. It is essential to indicate the invoice number, delivery note or order of Carandini. 
The "Fittings" and the products that are not included in the current offer, are expressly manufactured for that customer's order and can not be returned unless special written authorization from Carandini. 
** Returns will only be accepted at the Front Desk with the corresponding copy of the Letter of Authorization sent by Carandini. 
The return postage will be charged to the Buyer and a minimum demerit of 15% will be applied.  
In the event that the return has occurred for a reason attributable to Carandini, the Buyer will report the incident through the Customer Service Department of Carandini. Once we confirm that the responsibility is of Carandini, we will take care of the collection of the material to be returned at no cost to the applicant and no depreciation will be applied.   

8. Payment terms  
Our payment conditions are through promissory note, payment or direct debit and confirmation with the payment terms set by the Law 2004 of December 29, which establishes measures to combat late payment in operations. 
All expenses that arise as a result of the return of the effects drawn, shall be borne by the buyer.  
Regarding the amounts not paid when due, Carandini will be entitled to charge the applicable legal interest as of the expiration date. 
We also reserve the right to suspend any shipment of material due to partial non-payment of any previous supply. 

9. Retention of title  
The sale is understood to be made under reservation of ownership so that Carandini keeps the property of the supplied good until the total and effective payment of the agreed price. The effect of the client is committed to provide their collaboration for the effectiveness of this reservation of title, signing whatever public or private documents are necessary, if any. 

10. Samples
All samples will be invoiced initially. They will be fully paid to your return, provided they are in good condition.

11. Prices
To consult with the commercial manager of the area or with the commercial department of Carandini.

12. Illustrations  
The illustrations of the products are merely informative in order to facilitate the Consultation. C. & G. CARANDINI, S.A. reserves the right to modify or cancel the features or configurations printed in its consultation illustrations without prior notice.  

13. Guarantee  
Unless expressly stipulated in the offer or acceptance of the Carandini order   guarantees the proper functioning of conventional luminaires and their auxiliary equipment in conditions that are indicated for a minimum period of 2 years.  
Likewise, unless expressly stipulated in the offer or acceptance of the order, Carandini guarantees the proper functioning of the LED products and their control devices against any manufacturing defect for a minimum period of 5 years (depending on the hours of use and of room temperature). Upon request and for special matters warranty extensions may be agreed upon. 
 
Terms:  
The guarantee will be effective provided that the installation and operating conditions are within the normal values ​​of use for which they have been designed, according to the characteristics declared in our catalogs, technical data sheets, assembly instructions or others in which it may have related information agreed with the client.

This guarantee covers the supply of defective components and the replacement cost (replacement costs only during the first year), not including possible special or indirect damages, such as loss of income, damage to property or other costs not mentioned above. The action of the guarantee must be previously and expressly agreed by the parties, the applicant having the obligation to give all the information, operation data, parameters of the installation, etc. , that are requested by the quality department of   Carandini. 

Excluded from the warranty are (i) damage and / or defects due to normal wear and tear due to the use of the products (ii) improper or inappropriate use, (iii) failure to comply with the operating and assembly instructions , technical specifications or recommendations made by Carandini (iv) use of inappropriate or non-recommended accessories or spare parts, inadequate maintenance or maintenance, (v) incidents attributable to the customer's production process, (vi) handling by the customer without assistance from Carandini, (vii) in general, any cause that is not directly attributable and attributable to Carandini . 

The acceptance by the buyer of our invoices or delivery notes and of the merchandise listed there, implies their implicit conformity to our general conditions of sale.  

14. ECORAEE  
It is the application in our products, the ECORAEE fee in accordance with Directive 2002 / 96CE of WEEE, which deals with waste electrical and electronic equipment, approved by Spanish legislation according to Royal Decree 208/2005. 
 
15. Limitation of liability 
Carandini will not be obliged or accept to indemnify the client, the user or third parties, for the consequences of the use of the products, for direct or indirect data, accidents suffered by people, damage external to goods outside the product and / or loss of profit. In addition to the foregoing, in no case shall Carandini's liability exceed the sale price of the property for which damages are claimed. Any claim and, in particular, that of a possible claim for damages will be prescribed within a period of 1 year.

16. Intellectual and industrial property rights 
Carandini reserves all rights of intellectual, industrial and / or commercial property as well as its "know-how" about the object of the order and the Client acknowledges Carandini's rights and any copy or imitation of the product or its use for purposes other than that agreed in the commercial relationship is prohibited, which includes any document, plan, manual, description or technical specification, cost estimates or any other tangible or intangible information to which the client has had access during the commercial relationship with Carandini. 
 
17. Legislation and Jurisdiction 
Both the contractual relationship with the client and the general conditions of contract are subject to Spanish law. 
For any question or difference that may arise, both regarding the commercial relationship and the interpretation or compliance of the conditions of sale both parties expressly submit to the jurisdiction and competence of the Courts and Tribunals of the City of Barcelona, ​​with express waiver to the jurisdiction of your domicile. However, Carandini, may choose and impose at its discretion, the exercise of legal actions in the jurisdiction of the client's domicile. 
 
18. Data protection 
For the purposes of the provisions of the Organic Law of Protection of Personal Data (LOPD) and the General Data Protection Act (GPDR), the data provided will be incorporated into an automated file owned by Carandini. Said data will only be used for billing management and Commercial purposes in direct relations with the Company's customers. The customer at any time may exercise their rights of access, rectification, cancellation and opposition by sending an email to the email address privacyofficer@carandini.com or by ordinary mail to the address Verneda 66-70, CP 08107, Martorelles, Barcelona, Spain. For more information about customer rights you can go to the following section on our website: http://www.carandini.com/es/gdpr/
 
© Carandini. Version: 2018.03